About/FAQ

About The Club

It is our goal to have this meeting place that consistently has new sources of inspiration in the form of video workshops, interesting ideas, relevant articles and how-to’s, downloadable art and art supplies (like collage sheets, patterns, etc.), tips on new art supplies and books, random quirky stuff and a forum to share ideas and your own art. We want to have a smorgasbord of stuff that enhances your creative life.

Teesha and husband, Tracy Moore have followed Teesha’s gut for the past 32 years and by doing so have helped people live a more creative life through their art magazines, small art retreats, big huge art retreats, their workshops they have taught globally and their various other art endeavors.  It has always been their passion to help people use their creativity muscle more and create fun ways of doing so.

They started off many moons ago with their rubber stamp company, Zettiology, which changed the face of rubber stamps and launched an art movement of it’s own. A quick little google (image) search for “zetti art” will convince you. Our rubber stamps are still for sale on www.teeshamoore.com.  Next, they added some self published art ‘zines (some of the early one’s have sold on ebay for $500) called The Studio Zine, Play, and lastly, Art & Life. This lasted for about 10 years.   At the same time, they planned the first offbeat mixed media art retreat show called Artfest which has spawned numerous other events organized by them and others. This lasted for over 12 years.  When Teesha had to come up with a name for her business 25 years ago, she wanted a term that told people that this wasn’t fine art but the funkier side of the genre.  She created Alternative Art Productions.  Now, the term Alternative Art is used in conjunction with mixed media, visual journaling, etc.

The Artstronauts Club is just the next big project they want to explore. Teesha states;  “It feels huge to us in that we can bring all our creative ideas to a greater audience around the world at a price that is equal to a grande coffee latte once a month. We have always created a community in our ventures and this will be no different. All our years of publishing, organizing, teaching, writing and making art will be able to spill out in this new forum. We are excited and hope you will be too.”

Contact Us  teeshamoore@gmail.com   www.teeshamoore.com

 

FAQ’s & Navigating around

How do I find stuff - Since our inception on Nov. 25, 2013, we now have over 400 posts.  The SITEMAP tab at the top of the page is a great place to find something more quickly.  For instance, Look under Teesha’s Videos to see every single video that she made herself and posted.  From here you can see her series of tutorials so you can go back and watch everything within a certain topic.  Also note that the lists are organized with the newest at the top and the oldest at the bottom.  If you are looking for printables, you will see the ones from Teesha and the ones from others.

You can also look under VIDEOS and you will see a drop down menu of all the categories of videos.  The curated videos are mostly inspirational.  Teesha’s & Tracy’s are mostly tutorial.  The other categories are at the top as well such as printables, articles, inspiration, newsletters, etc.  Once you spend a little time maneuvering around, you will find it quite easy to navigate.

And don’t forget about the little “search” box at the top on the right.  Type in a word and see what comes up.  For instance, type in “pens” and see every post/video that has to do with pens.  This can aid in your search for something you remember seeing but don’t know where to look for it.

I keep getting the message:  Username not found - This message usually means that you have forgotten the username that you set up your account with and unless you wrote it down, we have to go into our files and search for it using your email address.  To remedy this problem, send an email to teeshamoore@gmail.com and include the email address that you used when you set up your account.  We will email you back with your username (but this may take a day or two).  Please note that we cannot see passwords, so if that is the problem, you will need to go in and “change password”.

When I click on the front page posts, nothing happens.  -  This usually means that you are not actually logged into your account even if it appears that you are.  Look in the right uphand corner of the screen for “Log in” and click it to log in again.

The videos are not playing for me. -Here is the list of things to try:

1.  Turn off your computer, let it sit for ten seconds, and then turn it back on.

2.  Go to your browser settings and go to settings and clear the Cache, Cookies, and History.

3.  Open your browser window in a “Private” or “Incognito” window.  That usually does the trick as well.

4.  The other thing you can try is to click off the HD (by clicking on the blue “HD” on the bottom edge of the video windows.)

5.  Try a different browser.  All should work…but switching things up can sometimes make a difference.  Try Chrome, Safari, Firefox, Internet Explore, etc..

Also…here is a link to Vimeos troubleshooting FAQ page, they may have something there that is more directly related to your problem.  https://vimeo.com/help/faq/watching-videos/playback-issues

Most of the problems we see with people not being able to view our videos is either fixed by one or more of the solutions above….or it ends up being a problem with their internet.  We have had several people with video viewing problems find out that they were having problems in their area with their internet service provider.  You might want to check with them as well to see if they are having any issues.

Recently one of our members also posted a comment, saying that she was having trouble with the videos, until she clicked on the post and watched them from the actual post page…and not from watching them on the Home page.  You might try that as well.

I don’t want my subscription to be recurring. - You can go in to PayPal and change your status.  If you cancel your membership on paypal, our site will still allow you to see the club through the designated amount of time you paid for and then will end your subscription when your payment doesn’t go through for the next round.  This is something you need to do on your end through paypal.

I am having trouble with PayPal processing my subscription.  - One user found the following solution helpful:  “I went into my settings and gave my debit card as alternate funding account for the recurring payment, apparently,  with recurring payments, you can either load money on your PayPal account or do what I did, if that makes sense?

I don’t want a recurring subscription OR I don’t have a paypal acct. – We now have a one-time purchase button for 1 year of the club.  This is a little more expensive because we have to manually go in and create an account for you and then email you the details.  However, it was exactly what people have been asking for.  You can view it here.

More FAQ’s will be added soon.